Internet/Landline Provider Suggestions . . .

[lavendertook]

It's been over a week since I had a dial tone on my landline home phone, and after days of many hair-tearing hours on hold on my cell phone, technicians were supposed to come out today to work on the lines for my phone in the basement of my apartment building. They did not show. The DSL has been getting spottier and spottier over time, too.

I've had Earthlink as my DSL and landline phone provider for over a decade. They used to be good, with responsive customer service, but I'm so done with them now. And their web chat help is a total joke.

So US peeps, do you have a national internet/landline provider your'e happy with that you'd like to recommend to me? Or a regional if you're in the mid-Atlantic? Or any advice for me on the switch over process?

I've had recommendations from a few people for Verizon, and I saw on a provider rating website that customers seem in general to be happy with that service. I hate joining one of the big monopolies, but Earthlink's time seems to be over and I need something reliable.

I feel so insecure without a landline--the batteries run out so quickly on my little cell phone. I'm not a big cell phone fan.

All advice on this is very welcome.

Comments

[grey-wonderer.livejournal.com]

I don't know if you get it in your area or not but I use Suddenlink and so far I've been happy with them. I have my house phone and my internet through them. My employer uses them for my in-home working setup too. Most of the issues I've had were weather-related and quickly repaired.